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La confiance est à la base du leadership. Plusieurs employés ont perdu confiance dans leur leadership. Cela est dû aux changements rapides et à l¹incertitude de plusieurs organisations. Cette vidéo fournit des méthodes réalistes pour regagner la confiance et la ...
Has your organization lost trust in its leaders? Precisely when organizations need employee involvement, trust levels are low and people are disengaged. What can managers and team leaders do to regain trust? This video provides realistic methods for rebuilding trust and gaining employee ...
En tant que leader d'un groupe, les problèmes sont inévitables. Alors...comment réagissez-vous? Menez-vous avec votre instinct.. ou votre tête? Tel est le dilemme uquel doit faire face l'animateur de 'Se maîtriser soi-même'. Lorsque les problèmes surgissent au travail, il peut choisir de ...
How productive was your last conference call? As travel costs rise and budgets shrink, conference calls are rapidly replacing face-to-face meetings. Unfortunately, many people have not yet learned the skills needed to make this type of meeting effective. We have all participated in ...
Que faut-il pour être un dirigeant exceptionnel, pour inspirer une équipe de travail à s'engager davantage et à accroître sa productivité? Ce n'est pas une question de charisma. Il s'agit plutôt d'une question de comportement que tout chef d'équipe bien intentionné peut adopter, ...
What does it take to inspire a work group to greater commitment and productivity? It's not charisma. Rather, it's behavior that any well-intentioned leader can emulate, as this program demonstrates. The video follows Tom, a competent manager, on his quest to find ...
As the leader of any group, problems are inevitable. So how do you react? Do you lead with your gut or your head? This is the dilemma that the host of "Managing Me" grapples with. When problems arise at work, he can choose to react with either impulse or reason. As each situation plays out, the ...
Leadership is a powerful substance that can be easily abused. The key to using it wisely lies within each of us. This entertaining video demonstrates six warning signs of ineffective leadership, showing how seemingly insignificant actions can develop into destructive leadership practices. ...
La plupart des gens dans les positions de direction sont ignorants de comment les gens ils mènent vraiment les voit. Mais comment un dirigeant est perçu est crucial à la productivité de n'importe quel groupe. Ce vidéo démontre un dirigeants le ...
What do customers value most in customer service? Solving their problems. Research shows that handling customer problems quickly and correctly will retain or even build customer loyalty. Customers who don't get their problems solved will leave and not return. This video illustrates ...

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