This video will enable managers to appreciate and use the team's knowledge in the decision-making process.
A manager has made some poor decisions - making them himself, rather than using his team's experience. He learns the four stages of professional team decision thinking: asking the right questions, creating a choice of answers, looking at the dangers of each particular option and then weighing up the chances of success. The video is based on the book The Professional Decision Thinker by Ben Heirs, included with each purchase.
Key Learning Points:
- Wrong-way, right-way scenarios
- Four structured stages of practical decision thinking
Featuring John Cleese and Robert Lindsay
Available in French:
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