Coaching is a vital, but frequently neglected skill. While line managers are increasingly expected to take on the responsibility for coaching, very few are truly trained to do so.
In addition, line managers may feel they're far too busy and not see its importance. But coaching is a mainstream management role; it's essential that managers pass on knowledge and develop the skills of the people who work for them. Effective coaching helps people to progress and contribute more fully to the business objectives and ensures that individuals get the one-to-one guidance they need to perform to the best of their ability.
Pass It On: Coaching Skills for Managers uses clear messaging, humour and practical, believable examples of how to get coaching right (and wrong). It also demonstrates the way in which effective coaching can facilitate development through any organization and how personally rewarding it is for the coach too.
Key Learning Points:
- Identify The Goals - set targets
- Promote Discovery - Don't just provide all the answers
- Encourage - through praise and constructive criticism
- Treat as equals
- Admit your own mistakes
- Listen actively
- Follow up
- Check on progress
Additional video support clips:
- Why coach?
- What coaching isn't - mentoring and one on one training
- What is coaching?
- Vacancies and opportunities
- The G.R.O.W. model
The program is designed for use in short learning modules and can be built into a 90 minute, half day or full day course with the use of the accompanying Learning Resource Pack materials.
Features Rob Brydon, Will Smith and Meredith McNeill
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