CONFLICT MANAGEMENT: CONFLICT PROCESS-

»

OK, so you accept the unavoidable truths and can stay in control. That takes care of you. Now how do you deal with the other person who is causing all the conflict? In this third program of a four-part series on Conflict Management, you will learn the five-step process for responding to someone in a conflict situation. There are no guarantees that everything will turn our perfectly, but this process gives you the best chance of helping others calm down and "reconnect their brains" so that the problem can be mutually resolved.

CONFLICT MANAGEMENT: CONFLICT PROCESS

JavaScript is disabled!

Parts of this site require JavaScript to function correctly, please enable it in your browser settings.

Internet Explorer: Tools ⇒ Internet Options ⇒ Security ⇒ Custom Level ⇒ Enable Active Scripting

Firefox: Tools ⇒ Options ⇒ Content ⇒ Enable JavaScript

Safari: Safari ⇒ Preferences ⇒ Security ⇒ Enable JavaScript

Opera: File ⇒ Quick Preferences ⇒ Enable JavaScript

Reload the page after you have finished enabling JavaScript.

.jsdisabled_spacer { height:189px; padding-bottom:10px; } .jsdisabled { position:absolute; top:90px; width:740px; } .jsdisabled .breadcrumbs { visibility:hidden; }

CONFLICT MANAGEMENT: CONFLICT PROCESS-

Product Search

»

Home