BEYOND WORDS: FOR MANAGERS-

Managing employees successfully requires effective communication and interpersonal skills that go beyond the ordinary.

Leading body language expert Jan Hargrave shows how to create a positive environment and find the most positive employees.

Day after day, your employees are communicating with you through their body language - and you are communicating back to them through your body language. Recognizing the most common body language gestures can help you to understand what an employee may be thinking, but not necessarily saying.