BEYOND WORDS: CUSTOMER SERVICE AND SALES SERIES-

Are you ready to take your organization to the next level of sales and customer service?

What is the Eye Zone? How do you "Hold the Floor?" Do you have a Confident Voice? This 2-part series covers basic and intermediate skills necessary to understand and use body language effectively in sales or customer service.

Features leading body language expert Jan Hargrave.

In Part One, you'll learn basic body language skills as they relate to customer service and sales.

In Part Two you'll move on to more advanced body language learning.