Like communication or listening, negotiating is a skill we use almost every day of our lives. We negotiate to:
- Bargain on the price of a product or a service.
- Settle differences in a dispute situation.
- Determine or make a contract, either formally or informally.
- Agree on a goal or an outcome.
- Arrive at comfortable terms so we can work
- Find a compromise of some sort.
All of these negotiating situations have one thing in common. They require two or more people to communicate with one another and reach a deal of some sort (even though we sometimes fail to do this!). Negotiation is a special kind of communication because it uses a number of tactics and methods that are not usually part of normal everyday conversation or discussion. It is also a communication method that can be applied to every aspect of our lives, not just in the world of work.
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