BASIC BASIC TELEPHONE SKILLS 2.0-

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This video addresses ten simple yet crucial skills which form the foundation for delivering exceptional customer service on the phone. Topics include answering a business call, taking accurate messages, giving spoken feedback signals, avoiding excuses, offering your undivided attention, avoiding mouth noises and regaining control of the conversation.

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Running Time(min)
21

Closed Captioned
Yes

Producer
Telephone Doctor

Available in These Languages
ENGLISH

BASIC BASIC TELEPHONE SKILLS 2.0

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BASIC BASIC TELEPHONE SKILLS 2.0-

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