This course is designed to teach participants how to move people forward to a specific business outcome using influence and persuasion. We are constantly challenged every day to influence people on all kinds of matters - this course can show you effective behaviours to accomplish these changes.
Key Learning Points:
- Building relationships is key to influencing others
- Influence is not about power, but about tactfully gaining people's support and commitment
- Help participants identify and effectively use the four types of questioning techniques to facilitate negotiations
- How to gain people's support and commitment with the help of five key strategies
- How to transform confronting interactions into collaborative problem-solving conversations
Features and Benefits
DVD includes Instructor's Guide, Participant Workbook,
& PowerPoint Presentation.
Use of this product requires a licence. For complete
details and licence options, please contact your
account manager.
Shopping Cart