CONFLICT RESOLUTION STRATEGIES: 5 WAYS TO MANAGE CONFLICT-

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Managing conflicts is an essential skill. The purpose of this program is to build the ability to identify the real problem, control emotions and deal with the conflict in a dignified manner. Five vignettes clearly illustrate five logical strategies for solving conflicts.

Key Learning Points

How to analyze the factors that matter most in solving a conflict
How to choose the appropriate strategy based on a logical win/lose formula
The benefits and limitation of each strategy

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Release Date
Jun 9, 2005

Running Time(min)
19

Producer
Lexicon Media

Available in These Languages
ENGLISH

CONFLICT RESOLUTION STRATEGIES: 5 WAYS TO MANAGE CONFLICT

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