This humorous and engaging film emphasizes the basics of customer service. Your participants will be involved in the process of learning as the acronym ART (Attention, Respect, and Time) is built interactively, with some special help from veteran game show host Bob Eubanks and a selection of "real person" street interviews.
Key Learning Points:
- Give customers your full ATTENTION.
- Treat your customers with RESPECT as
- individuals and as customers.
- Make sure you give each customer enough of your TIME to meet their needs
Features and Benefits
DVD includes Instructor's Guide, Participant Workbook,
& PowerPoint Presentation.
Use of this product requires a licence. For complete
details and licence options, please contact your
account manager.
Shopping Cart