Do you really know how your patients and coworkers define respect and want to be treated? Discover how to create an inclusive work environment that enables the delivery of respectful and culturally-appropriate healthcare. Using powerful video scenarios, this high-impact program will create a deep awareness about our own mindsets and biases toward others and demonstrate how to resolve situations caused by hidden differences.
After completing the program, participants will be able to:
- Define cultural competence and explain why it is important
- Describe the critical role respect plays in patient care and coworker interactions
- Identify several of their own experiences, mindsets and biases that impact how they interact with patients and coworkers
- Build trust and show respect
This video includes six video vignettes that demonstrate how to resolve situations caused by hidden differences and mindsets. These powerful, thought-provoking video demonstrations address:
- Spreading rumours or gossip
- Maintaining an inclusive work environment
- Making assumptions and jumping to conclusions
- Proactively attending to problems caused by misunderstandings and differences
- Respecting and accommodating cultural differences among patients
- Learning about and accommodating patient preferences in communication styles and decision making
One year license is available.
Complete Program: $10.00/trainee/program (minimum license of $1000)
Video Vignettes: $3.00/trainee/program (minimum license of $300)
Ask about the Enterprise-wide Library License: Unlimited access to the entire VisionPoint Library for one, two and three year license terms. Pricing is based on the size of your organization. For more information contact us.
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