Drivers will learn how send the messages "I care, and I'm in control." They will also learn three verbal techniques for gathering information and calming things down.
This is an introduction to what motivates kids. It covers safety, order, and rights - values that every young student needs and building rapport with kids through brief communication.
This 5 part series can be used by your driver trainer to teach drivers how to stop disruptive behaviour and give directives that students will follow. The techniques are simple, easy to learn and they work. Over 100,000 school bus drivers have used these techniques with great success.