Emotional intelligence in action!
This video is a simple model for formal and informal feedback, and demonstrates an emotionally intelligent approach. Made with the Hay Group and based upon its Emotional Competence Inventory.
Subject Areas:
- Four part model for giving feedback
- Framework of emotional intelligence competencies
- Emotionally competent feedback
Key Learning Points: - Setting and sharing an agreed agenda
- Exploring and establishing facts
- Making and testing hypotheses
- Considering options and agreeing next steps.
Features and Benefits
The DVD is divided into 3 parts: Introduction (6 min);
Feedback in Practice (14 min); Commentary (13 min) and
includes Facilitator's Guide on CD with presentation
materials and Workbook with questionnaire
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