Men and women live in different cultures. As a result they have different rules regarding what is considered "appropriate" adult behavior. Since neither gender is aware of these disparate norms and rules, they misread what is being communicated. Women may see men as belligerent and insensitive. Men often see women as over-emotional. What they don't understand is that both men and women are doing what works in their own culture.
In this video Dr. Heim explains some of the different rules of the male and female cultures and help viewers understand and learn to improve workplace communication between men and women instead of placing the blame on either gender.
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