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Carol and her team fail to impress and must learn to change. Don't: Ignore people Be vague Behave rudely ...
Steve's negativity is now contagious so everyone needs to learn. Don't: Dwell on negatives Give up trying Wishing and whining ...
Everyone tried to work out the best approach to give Sanhay feedback. Don't: Make jokes Leave unsubtle gifts Give nasty feedback ...
Carol tries to resolve the aggression and lack of assertiveness and all learn. Don't: Let conflicts grow Be afraid to speak up Be aggressive ...
Michael is upset about Carol's bullying and Marcus tries to inspire Carol to lead. Don't: Be dismissive Give insensitive feedback Focus on weaknesses ...
Marcus encourages the group to share new ideas but no one likes his idea. Don't: Assume your ideas are best Accuse others of stealing ideas Criticize ...
Everyone is resisting the changes and Marcus tries to help. Don't: Stay angry Rehash disadvantages Be inflexible ...
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