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Marie wants to talk to fellow team member Claude about the problems caused by his te deliveries. But how does she start? How can she handle her anxiety and fear of what might happen? Discover why people are so fearful of giving feedback especially when it is about something that needs ...
Dana has noticed a change in Brad's performance. Previously a star performer, he is doing the minimum necessary. He agrees that his work has slipped, but he is vague about the reason. See Dana use the following skills to uncover the real (and surprising) issue.
Leon wants to talk to his manager about her leadership style (he, and the other team leaders, think she is too autocratic). But she disagrees with him. How can Leon turn her around so that she becomes motivated to change her behavior? See the simple yet effective techniques to give constructive ...
Martin is Kim's mentor. He has been getting frustrated with her because even though she is highly intelligent, she talks too much. He and others have tried telling her, but she either can't or doesn't want to change. They are stuck! But then Martin changes tack. Learn how to deal with ...
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