MANAGING WORKPLACE CONFLICT (HOW TO BOOK)-

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This AMI How-To Book by Joan Lebedun, Ph.D.
Ignoring a conflict won't make it go away. A far more effective approach is to manage conflict so that your rganization benefits from an exchange of information and ideas. Managing Workplace Conflict will show you how to manage basic types of workplace conflict.

How-to training points include:

Accepting responsibility for managing conflict instead of avoiding it
Identifying four types of conflict and approaches for dealing with each
Following four easy steps for resolving conflict
Recognizing the benefits well-managed conflict can bring to your organization

MANAGING WORKPLACE CONFLICT (HOW TO BOOK)

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MANAGING WORKPLACE CONFLICT (HOW TO BOOK)-

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