Communication can make or break an organization. Teach your managers the performance enhancing advantages of promoting "spontaneous interaction," managing by "walking around" and promoting an open door policy at all levels. Viewers will also learn to tap into individual initiative and solicit suggestions so employees become their own agents of change. And because the people who do the job know the job best, you'll hear why a suggestion system should include every employee in your organization.
Managers will discover the power of simple, ongoing one-on-one recognition and continuous informal recognition, and when to use each. By developing trust and confidence among employees and encouraging creativity, managers can foster a work environment that supports problem solving.
Key Learning Points:
- How to spark excitement, fuel momentum and sustain a passion
- How to reward and build morale and trust
- How to encourage creativity
- How to solicit suggestions and feedback
- How to provide rewards and recognition
- How to communicate and be "visible" to your employees
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