Book/Self-Study Book   CAD19.95

This AMI How-To Book: by Mike Deblieux
Managers can protect themselves and their organization against legal action: if they get incidents on paper. his important resource guide provides steps to ensure solid, consistent documentation procedures throughout the entire organization. Managers will also learn how to correct performance problems with progressive discipline.
How-to training points include:
  • Focusing documentation on behavior
  • Utilizing the four-step FOSA system
  • Collecting facts for a legally defensible ermination as last resort