With your managers and team members spending from 20% to 40% of their time in meetings, and salespeople spending more than 40%, it's vital that they yield meaningful results. This introductory program on how to run a meeting covers:
- How to open a meeting: room setup, ground rules, introductions
- How to run a meeting: manage the discussion, balance participation, use the group's resources
- How to handle disruptive behaviour: identify different types, dealing with difficult participants
- How to close a meeting: review agenda, summarize, determine remaining issues, follow up, evaluate
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