This introduction to coaching has been designed to assist in the training of new managers and supervisors. One would expect that would be a given in today's organizations, however this is not the case. Many staff complain that they are over-managed: managers take too much interest so staff feel a lack of trust. Other staff complain they are under-managed: managers show little interest and staff are left to founder. This video uses a simple step-by-step approach and uses real life situations.
Topics covered include:
- Part 1: What Is Coaching?
- Part 2: Why Coach Anyway?
- Part 3: Attitude Is Everything
- Part 4: Coaching Skills - prepare for coaching, communicating, follow up
- Part 5: Steps to Success - guideline to follow
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