Hire the best people for your organization by focusing on attitude. Skills can be taught - attitude cannot. You've probably had the experience of hiring someone who you thought was perfect for the job - only to find out later that the person could not work within the organization. With fewer people doing more work these days, organizations cannot afford costly hiring mistakes and the resulting turnover. Finding the right person with the right attitude and mind-set is a top priority.
Key Learning Points
Plan the interview by identifying key attitudes and preparing interview questions - Utilize recruitment resources and get referrals from existing employees
- Conduct a structured interview: set up a time and place, review skills and experience, ask prepared questions, allow time for thinking, keep the interview on track
- Evaluate using an objective scoring system that considers attitude as well as skills
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