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The first reaction of most new leaders is to take on more work - it's a natural reflex. How else can they be sure their project gets done right? But the more the leader takes on, the less motivated the team members become. The greatest challenge for team leaders is to let go of their work. The leader's job is to provide the tools, motivation and direction the team members need to do the work itself. Unfortunately, many leaders get no formal training in running a team.

Key Learning Points
  • Allow people to do their jobs; avoid interfering; let people to make their own decisions
  • Establish levels of responsibility based on each person's abilities and gain commitment
  • Hold individuals accountable to agreed-upon responsibilities
  • Support people in solving problems on their own
  • Keep the team focused on goals and provide support and motivation