Renowned business management expert Dr. Margaret Wheatley illustrates astute insights into human behavior with clips from the film, "It's A Wonderful Life". By recognizing innate positive behavior in heroes we admire - in this case, the beloved George Bailey - trainees will instantly internalize the fundamental ingredients of Service Leadership and help make your company even more wonderful and successful! Key Learning Points:
- Encourage maximum potential through trust & caring
- Leadership is more than a title
- Small acts of kindness make a big impact
- Benefit from our natural impulse to help
- Create a legacy by being available to others
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