What is ethical behaviour and does it really matter in today's workplace? Can unethical behaviour actually affect the performance of a business? In answering some common questions about ethics, Eve Ash and Peter Quarry tackle this sometimes sensitive subject with clarity and precision.
- Introduction: What are ethics in the workplace?
- "Our organization has released a new code of ethics.": Can ethics make your business more successful?; Ethics and efficiency; Ethics and values
- "A colleague of mine is stealing things.": The danger of rationalizing breaches of ethics; Addressing the problem; Clarifying codes of ethics
- "I'm in sales and my boss encourages me to lie about the product.": Using questions to test the ethics of a situation; The consequences of our actions
- "I work in a call centre and my colleagues discuss private details of our customers.": Being familiar with reporting procedures; The pros and cons of taking it further; Reporting and confidentiality
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