Appraisals can be difficult, awkward or even totally ineffective. Eve Ash and Peter Quarry provide key definitions of appraisal processes, strategies and techniques. Then, by addressing a number of questions from a variety of workplaces, they offer practical solutions for even the most difficult of appraisal situations.
- Introduction: What is an appraisal? How often should appraisals be carried out?
- "My boss can't get my appraisal done. He's hopeless.": The right way to approach the manager; Practical strategies for solving the problem
- "Our appraisal system is lacking. What do you recommend to make it effective?": The problem with forms and rating systems; Strengths, weaknesses and setting goals
- "My staff are highly motivated so appraisals appraisals seem unnecessary. I'm worried the staff will leave.": Goal setting for high achievers; Strategies to keep your high achievers
- "I have a staff member whose work is appalling despite me trying everything to improve their performance.": Appraisal or discipline?
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