This program addresses the issue that very few newly promoted managers receive formal training in how to do the job. How do managers learn? What are the key principles all new managers must learn? These pressing questions are examined by the Q&A team in this insightful short program.
- Introduction: The key problem all new managers face; Coaching and mentoring; Learning by observation
- "I'm a new manager, what am I meant to be doing?": Defining the role of manager; The manager as coach; Consulting with subordinates
- "Since I've been promoted, my friends are ignoring me.": Communicating your observations; Being a friend and a manager
- "I've been promoted to manager, but still have my regular duties. How can I manage the workload?": Learning to delegate; Embracing the challenge
- "I'm trying to work through issues with a problem staff member but am getting nowhere.": Communicating effectively; Performance counselling; When is the right time for disciplinary action?
Shopping Cart