This training program video is a leadership and management video that takes us back to school for a refresher course on being in charge. Being a supervisor is like moving to the front of the class: everyone around you is watching your moves and expecting the best. But it takes more than a promotion or a job title to be a great supervisor. It takes leadership. The backbone of this program is a simple question every supervisor must continually ask themselves... "You only succeed when they do, so what do they need from you to succeed?"
Hilarious recollections of a child's best and worst teachers, the moving story of a classroom hero, flashbacks to the teacher's pet and everyone's favorite homework excuses, bring wisdom, warmth and a sense of humor to a memorable lesson on the qualities of a true leader. (Industrial Version Available)
Key Learning Points:
- Be First: set the mood, set the pace, set the standards
- Be Fair: don't play favorites, share the credit, take the heat
- Be Firm: state the facts, agree on the problem, explore for a solution
- Be Flexible: assume the best, look for good ideas, admit when you're wrong
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