Years ago, Tom Peters revolutionized the world of training with the program "In Search of Excellence". In this revolutionary program, Tom will show you how organizations are meeting the challenges of tomorrow-and achieving new levels of excellence. You'll see how one company dealt with tremendous change and came up with an innovative solution that transformed their brand and the corporate culture. You'll see how another company is meeting the competitive challenges of tomorrow through constant innovation. You'll also watch great customer service and "WOW!" projects at work. Most importantly, you will learn how to train, lead, and motivate your employees to new levels of success. Tom delivers inspirational and thought provoking messages in this series of programs.
Key Learning Points:
- Give the best service through motivated people
- Deliver unique customer experiences
- Turn mundane work assignments into WOW! projects
- Re-imagine the way technology works
- Think differently
- Manage change with flair and creativity