In today's workplace, it is essential that we have ways of measuring how we are doing, of reinforcing successful performance and of correcting where improvement is needed. This program consists of 8 short dramatizations for managers and supervisors who are required to coach.
Scenario #1: Always Late - addresses chronic performance issues, accommodating personal challenges and appropriate peer feedback. Scenario #2: I Like things Just as They Are - investigestes workplace fear and resistance to change. Scenario #3: GREAT Stuff - looks at positive performance feedback, coaching exceptional employees and creating learning environments. Scenario #4: Attitude: explores overcoming peer cynicism as well as peer coaching for managers. Scenario #5: Maximizing Potential: deals with coaching under-performing employees and coaching more experienced team members. Scenario #6: Do You Smell Something? - focuses on counseling around personal issues and uncomfortable situations. Scenario #7: Lest I Offend You - discusses feedback and discrimination concerns and the impacts of delayed feedback. Scenario #8: 360° Feedback - looks at how to receive feedback as a team leader.
Available in French: Le Coaching au Quotidien