Managing conflicts is an essential skill. The purpose of this program is to build the ability to identify the real problem, control emotions and deal with the conflict in a dignified manner. Five vignettes clearly illustrate five logical strategies for solving conflicts. ...
The most effective coach of all times, Pete Dimperio built championship teams in tennis, boxing, track and field, basketball, football. His system - to put the player at the centre of the team - is revealed through interviews with former players, students and co-workers.
Most employees are familiar with the negatives of gender bias - what not to say, what not to do. Yet how many of them have a positive view of the behaviours that men and women need in order to succeed together?
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