Leading a Respectful Workplace It's not enough for an organization to draft a policy against harassment. Organizations today must ensure that all of their leaders are proactively working to create and lead a respectful workplace, one free from harassment and discrimination. This ...
Last year several large corporations were involved in lawsuits that cost them millions of dollars. These companies were sued for unfairly and illegally discriminating against customers. Too many organizations are learning the hard way that the actions (or inactions) ...
This course is designed to prepare and motivate participants to pass on their knowledge and skills to create a more productive workplace. It demonstrates how coaching is one of the most effective ways to improve the performance of the people around you. ...
From our communication and conflict resolution video collection. This combo includes two videos: "Conflict Resolution: The Skill That Makes The Difference" and "Master The Message: Communicating for Success."
Designed to help participants become better managers of conflict, this video will help build productive relationships in the workplace. Participants have an opportunity to learn and develop their conflict resolution skills in a variety of different ways. ...
Not too many years ago, conformity was the workplace standard. Assimilation to the prevailing corporate culture was the norm. Employees learned to fit in, to dress according to company policy, to think only so much as was required to obey the chain of command, and above all, to not rock ...
This humorous and engaging film emphasizes the basics of customer service. Your participants will be involved in the process of learning as the acronym ART (Attention, Respect, and Time) is built interactively, with some special help from veteran game show ...
Light the Fire: Leveraging Appraisals for Maximum Perf Roadmaps: Creating Effective Written Action Plans Master the Message: Communicating for Success Conflict Resolution: The Skill that Makes the Differ Conflict Resolution Strategies: Five Ways to Manage Conflict
This course is designed to teach participants how to move people forward to a specific business outcome using influence and persuasion. We are constantly challenged every day to influence people on all kinds of matters - this course can show you effective behaviours to accomplish ...
Leveraging Appraisals for Maximum Performance The true power in managing and appraising performance lies in the on-going feedback, coaching, mentoring and recognition between a manager and the employees that he or she supervises. By taking the ...
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