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Customer Service Today, more than ever, the biggest advantage one organization can have over another is its employees. This program offers participants an opportunity to develop and enhance their customer service techniques by examining many vignettes ...
So often we focus on what makes us different, but in reality there is far more that we have in common. The video follows the circle of life as it highlights the common values and motivations that we share as human beings. There are two versions of the ...
Recruiting, Interviewing & Hiring Great teams don't just happen - they are carefully crafted over time. This program presents the simple techniques you can use anywhere to meet new recruits and get them interested in joining your team. The participant will learn specifically ...
Purchase both: Conducting Extraordinary Performance Appraisals Conducting Leging Peformance Appraisals to save
Conducting extraordinary performance appraisals is an essential skill for every manager. The performance appraisal is the single most effective tool a manager an use for performance improvement. Appraisals serve as an opportunity to provide constructive feedback and coaching as well as a ...
Conducting effective performance appraisals that are legally defensible is an essential responsibility of every manager. Performance appraisals not only need to drive an effective strategy for performance improvement but they also have to stand up to legal scrutiny in wrongful termination ...
Embracing diversity and inclusion has become paramount for organizations who wish to succeed in today's business world. This brand new September 2016 production emphasizes that diversity is far more than harassment and discrimination. It means seeking, accepting and including ...
Embracing diversity and inclusion has become vital for government organizations who wish to effectively service the diverse demographics of today's modern world. This brand new September 2016 production emphasizes that accepting and including all of the diverse traits, beliefs, ...
Organizations that embrace diversity and inclusion are in a far better position for success in today's complex economy and there is no one more important to a uccessful diversity and inclusion program than an organization's managers and supervisors. These organizational leaders ...
Government organizations that embrace diversity and inclusion are in a far better position to serve a diverse population base and managers and supervisors re in the best position to affect the sucess of diversity and inclusion programs. Managers are involved in recruiting, ...

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RG Training Resources offers many options for video streaming and e-Learning either on your LMS or ours. To learn about these programs, click on the links for more information. Just log in to preview any of these courses or call us today at 705-526-2224 or 1-866-269-9662 for a password!