Leading a Respectful Workplace It's not enough for an organization to draft a policy against harassment. Organizations today must ensure that all of their leaders are proactively working to create and lead a respectful workplace, one free from harassment and discrimination. This engaging video ...
Do you really know how your patients and coworkers define respect and want to be treated? Discover how to create an inclusive work environment that enables the delivery of respectful and culturally-appropriate healthcare. Using powerful video scenarios, this high-impact program will create a deep ...
Diversity, Respect and Inclusion in the Workplace This program features a series of workplace vignettes that illustrate disrespectful behavior and how to correct it. Both employees and managers will be able to use the eight commonsense "Guidelines" to discuss issues of respect in a diverse ...
This thought-provoking and entertaining program follows the lives of three "Clowns" and their families as they make poignant observations about life on the other side of stereotypes inspired by their clown heritage. It combines drama and comedy to explore the effects of bias and racism. Key ...
How should we communicate in a world where differences in perspective, experience, job function, culture, gender, age, and other factors often lead to distrust, misunderstanding and reduced productivity? We can all benefit from learning the tools of dialogue - how to communicate across differences ...
Teaches important communications skills that will help employees handle hostile customers and turn difficult customer service challenges around. However, where abusive customers cross the lines of acceptable behavior, employees are empowered to put their physical and emotional safety first.
With workers from four generations now active in the workforce, the potential for misunderstanding, frustration and conflict puts increasing pressure on productivity. To turn that challenge into a competitive advantage, this program applies the M.E.E.T. approach to the complexities of effectively ...
An Engaging Look at Harassment and Respect Seven front line employees from a variety of businesses speak directly to their peers as they lay out the issues of respect and harassment head on. No heavy corporate message, rather an insightful look at real situations that will lead employees to make ...
Harassment can take the form of jokes, negative stereotyping, hostile acts or simple thoughtless comments but the ultimate outcome is the same: emotional stress, low employee morale, reduced productivity, and even costly litigation. This program will raise awareness regarding harassment and explain ...
This program uses cues, verbal and non-verbal signals as a jumping off point to discuss four easy-to-remember tools: Compassion, Unity, Empathy and Sharing. Friendly hosts guide viewers through four illustrative scenarios that offer before-and-after looks at how these four principles can help solve ...
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