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This dramatic program by international quality expert Dr. Richard Chang shows employees how their personal actions can make a huge difference throughout their organization and ultimately in the minds of the customers. Key Learning Points: ...
Create an atmosphere in which everyone can make decisions that will benefit the customer. A company's major customer arrives for a show-down meeting to announce that she will be taking her business away from the company. ...
If you're charged with rallying employees behind the concepts of quality and continuous improvement, this video will put you well over your goal. It not only demystifies corporate buzzwords like "standards" and "benchmarking," but also shows how your company can be run with efficiency and ...

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RG Training Resources offers many options for video streaming and e-Learning either on your LMS or ours. To learn about these programs, click on the links for more information. Just log in to preview any of these courses or call us today at 705-526-2224 or 1-866-269-9662 for a password!