Managers need to guide performance on a daily basis and not just rely on the occasional performance appraisal meeting to develop employees. In the business of a typical workday it's far too easy to forget that the most important job of anyone with supervisory responsibility is to ...
The Counselling Interview This program shows that even the most delicate situation can be overcome when dealt with using the appropriate counselling techniques. It introduces the four stages of a structured approach to counselling: setting up the interview, ...
This course is designed to prepare and motivate participants to pass on their knowledge and skills to create a more productive workplace. It demonstrates how coaching is one of the most effective ways to improve the performance of the people around you. ...
In today's workplace, it is essential that we have ways of measuring how we are doing, of reinforcing successful performance and of correcting where improvement is needed. This program consists of 8 short dramatizations for managers and supervisors who are required to coach. ...
This introduction to coaching has been designed to assist in the training of new managers and supervisors. One would expect that would be a given in today's organizations, however this is not the case. Many staff complain that they are over-managed: managers take too much ...
Fixing Performance Problems Whether it's at an appraisal or part of everyday interaction, delivering feedback is one of the most important, yet difficult skills an effective manager needs to develop. Viewers will learn to: ...
Disciplining employees is one of the most difficult parts of a manager's job. Documenting performance is essential in correcting performance problems and protecting yourself as a manager. This program provides steps to ensure solid, consistent documentation procedures throughout ...
Disciplining employees is one of the most difficult parts of a manager's job. Documenting performance is essential in correcting performance problems and protecting yourself as a manager. This program provides steps to ensure solid, consistent documentation procedures throughout ...
This completely revised video will give your managers a fair and consistent way to deal with negative employee behaviors. Learning to properly document disciplinary measures will help them avoid going to court, win lawsuits that cannot be avoided, develop better ...
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