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Help managers tackle absenteeism within their teams, by using a structured and positive approach. Absenteeism is as common as the common cold and it costs businesses billions of dollars every year. But when someone calls in sick, ...
At first glance, this may seem like a training video about customer service; don't let the setting fool you, this scene was written to make points regarding managing people that every manager - every leader needs to hear.
The Counselling Interview This program shows that even the most delicate situation can be overcome when dealt with using the appropriate counselling techniques. It introduces the four stages of a structured approach to counselling: setting up the interview, ...
Motivate managers and team leaders to make performance feedback discussions a success. Show them the value in: Focusing on outcomes, tackling contentious issues, identifying training needs and formalizing forward planning. Help them avoid the pitfalls of: Placing more ...
This completely revised video will give your managers a fair and consistent way to deal with negative employee behaviors. Learning to properly document disciplinary measures will help them avoid going to court, win lawsuits that cannot be avoided, develop better ...
A just-in-time performance enhancing tool! This revolutionary mobile performance support tool will solve 85% of management people problems in 5 minutes! ManagementCoach offers solutions to help managers and supervisors deal effectively with the most difficult challenges they face. ...
Leadership requires awareness, open communication and the ability to empower others. David makes several mistakes managing Anne, and after a feedback session he makes some changes. Part 1: THE SINS - David doesn't discuss and agree on the way they will work together, ...
Does your organization follow a specific procedure for evaluating performance? If not, your organization might be forced to defend itself against a wrongful discharge suit. Failure to communicate and document performance in an objective and consistent manner could lead to legal liability. This ...
Leveraging Appraisals for Maximum Performance The true power in managing and appraising performance lies in the on-going feedback, coaching, mentoring and recognition between a manager and the employees that he or she supervises. By taking the ...
Be more aware of the emotional impact of your behaviour in stressful situations. Managers can find themselves squeezed between demands from'"on high" and resentments and lack of resources below. Managing - only just! focuses on key behaviours that help to manage ...

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RG Training Resources offers many options for video streaming and e-Learning either on your LMS or ours. To learn about these programs, click on the links for more information. Just log in to preview any of these courses or call us today at 705-526-2224 or 1-866-269-9662 for a password!