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This collection is designed for the new manager or any leader that wants to get off to the right start. It provides basic tools on how to communicate properly, how to manage time and how to lead. The set includes: Leadership At Every Level - Four ...
To benefit from the capable, empowered workforce, managers must coach rather than direct all workplace activities. Follow a manager as he uses his facilitation process skills to help individuals and groups reach decisions.
This program uses a comparison between good and bad management styles to educate your managers on the benefits of good communication skills. Each vignette demonstrates the most effective ways to manage, as well as the negative results of managing poorly. Key Learning Points ...
Created by psychologist Eve Ash, the outstanding series of dramatized DVDs are a must for every business. Ideal for managers, teams and staff at all levels, these case studies cover the following: Leadership Sins - Leadership, ...
Disciplining employees is one of the most difficult parts of a manager's job. Documenting performance is essential in correcting performance problems and protecting yourself as a manager. This program provides steps to ensure solid, consistent documentation procedures throughout ...
This completely revised video will give your managers a fair and consistent way to deal with negative employee behaviors. Learning to properly document disciplinary measures will help them avoid going to court, win lawsuits that cannot be avoided, develop better ...
By shifting decision making to your employees, the people closest to the customers, your organization can improve customer service, employee performance and morale. This video depicts how AT&T Phone Centers overcame their problems by empowering their employees to service their ...
This program, featuring best-selling authors and management experts James M. Kouzes and Barry Z. Posner, illustrates the importance of employee recognition and presents examples of the types of rewards leaders can give to truly motivate top performance. Many people assume that money is ...
This program addresses the issue that very few newly promoted managers receive formal training in how to do the job. How do managers learn? What are the key principles all new managers must learn? These pressing questions are examined by the Q&A team in this insightful short ...
Powerful techniques that will enlighten even the most experienced managers. This video communicates timeless and proven management skills that raise employee productivity and improve morale. Key Learning Points: ...
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