Setting Personal Development Objectives That Work Are your annual reviews and development meetings as effective as they should be? Too often, personal development plans can be regarded as nothing more than a chore by many managers...an exercise in putting meaningless objectives down on some form. ...
To benefit from the capable, empowered workforce, managers must coach rather than direct all workplace activities. Follow a manager as he uses his facilitation process skills to help individuals and groups reach decisions.
This program uses a comparison between good and bad management styles to educate your managers on the benefits of good communication skills. Each vignette demonstrates the most effective ways to manage, as well as the negative results of managing poorly. Key Learning Points Be open and honest ...
This completely revised video will give your managers a fair and consistent way to deal with negative employee behaviors. Learning to properly document disciplinary measures will help them avoid going to court, win lawsuits that cannot be avoided, develop better employees, and become better ...
By shifting decision making to your employees, the people closest to the customers, your organization can improve customer service, employee performance and morale. This video depicts how AT&T Phone Centers overcame their problems by empowering their employees to service their customers. Peter ...
This program, featuring best-selling authors and management experts James M. Kouzes and Barry Z. Posner, illustrates the importance of employee recognition and presents examples of the types of rewards leaders can give to truly motivate top performance. Many people assume that money is the way to ...
Powerful techniques that will enlighten even the most experienced managers. This video communicates timeless and proven management skills that raise employee productivity and improve morale. Key Learning Points: How to motivate employees to set and accomplish goals Empower employees to make ...
This video shows supervisors the techniques that get results and presents effective management skills. It demonstrates how supervisors can help create a climate of motivation for a company to operate efficiently and productively. Key Learning Points: Delegating tasks Effective communication ...
This program will give managers the leadership skills they need to enable individuals to work more effectively as part of a team. There are three steps managers should take to inspire their teams: give them confidence in the value of their specific role in the team confidence in their value as ...
With workers from four generations now active in the workforce, the potential for misunderstanding, frustration and conflict puts increasing pressure on productivity. To turn that challenge into a competitive advantage, this program applies the M.E.E.T. approach to the complexities of effectively ...
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