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offers a new approach to the concept of 'win-win'. It looks at three South African retailers, each facing unique challenges to one common concern: increasing profitability. They find increased profts - and more - by shifting from an attitude of competition to one of cooperation.
Ben Zander, conductor of the Boston Philharmonic Orchestra, and his partner, Roz Zander, use music as both the medium and the metaphor. Now available on DVD NEW FOOTAGE, NEW TOOLS FOR LEARNING. These DVD's have been Reengineered, Extended with new ...
If your organization seems to have more brick walls than hallways and doors, it's time for a "totally twisted, deadly serious" look at leadership. That's how Stan Slap, renowned speaker, author and executive coach, describes his cutting-edge take on the urgent need for managers who ...
Dr. Stephen R. Covey, best-selling author of "The 7 Habits of Highly Effective People", is featured in this comprehensive library of videos on leadership development. The five videos in this series are: I Know Just What You Mean! ...
An excellent case study of a major product delivery disaster and a very angry client - all superbly managed by the account manager, who demonstrates exceptional service, communication, problem solving and leadership skills. Part 1: THE PROBLEM - Anne is ...
For workplaces to function at their optimum, delegating and empowering are essential. In a very clear and concise way, Eve Ash and Peter Quarry distinguish between delegation and empowerment, and explain workplace applications, as they answer typical questions arising from ...
This program, featuring best-selling authors and management experts James M. Kouzes and Barry Z. Posner, illustrates the importance of employee recognition and presents examples of the types of rewards leaders can give to truly motivate top performance. Many people assume that money is ...
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