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Effective communication with elderly people living in residential care is the keystone to the delivery of high quality care; care that not only meets the physical needs of patients, but also mental, emotional, social and even spiritual care needs. This high quality program ...
Integral to the operations of any workplace is effective communication between all staff. It is particularly important in any area of health service delivery and care, including an aged care environment. Communication in the workplace takes a variety of forms, and this program ...
Safe skilled practice is central to the principles of nursing. With increasing demands for health professionals to strive for higher standards of care, many nurses are returning to the basics which underpin expert clinical practice in order to review and update their current knowledge ...
Urinary and faecal incontinence can be one of the most stigmatising and embarrassing disabilities to afflict both men and women in society today. The cost to the individual can be measured in loss of confidence, embarrassment, social isolation, relationship stress and breakdown; not just ...
Do you really know how your patients and coworkers define respect and want to be treated? Discover how to create an inclusive work environment that enables the delivery of respectful and culturally-appropriate healthcare. Using powerful video scenarios, this high-impact program will ...
Our skin is not just a vital organ - an incredible barrier protecting us from environmental threats every day - it is also one of our most personal and valued attributes as human beings, presenting us to the social world. Understanding how this amazing ...
A Body Language Guide for Healthcare Professionals Can you imagine a situation where you could communicate with your patients without saying a word? Or create an environment where your patients feel safe, comfortable, and free to discuss their health? ...
As we age we notice the physical symptoms and effects in all stages of life, but for most people, they become most pronounced in the senior years. Often one or more of the senses are affected - particularly vision and hearing. For some, mobility and the range of physical movements decline, and ...
This new teaching resource is designed to inform young people aged 16-20 about Chlamydia testing and to demystify the process of going to a health service to have the test carried out. Part 1: Chloe's Dilemma - Chloe is shocked when a boy she was with sends a text that he ...
Health professionals have a responsibility to provide clear, concise and appropriate information to colleagues, patients and the wider community. This essential program employs a dynamic combination of dramatised scenarios, real footage on the ward, and expert comment from ...


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