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Carol returns from vacation to find that Marcus has hired two non-English speakers, to develop diversity at work. Carol and her boss Serena have concerns about their minimum English and the consequent perceptions of Cutting Edge Corporation appearing unprofessional. Carlos and Tammy manage to retain their positions and all the staff are now required to help them improve their English.

Key Learning Points:
  • Don'y discriminate instead Be open to everyone
  • Don't make disrespectful remarks instead Think before you speak
  • Don't focus on differences instead Appreciate other cultures
  • Don't assume limitations insread Make everyone feel welcome

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