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These 10 programs provide powerful techniques for resolving difficult people situations. Help your staff manage problems without escalation. From Take Away Training Series. Titles in series include: 6 Ways to Resolve Conflict ...
Set in a government environment, this best-selling program uses believable, realistic role plays to help employees embrace teamwork and solve their own conflicts with management intervention. Key Learning Points: ...
Follow Eric as he faces a conflict with co-worker Ray. Jill, another employee,advises Eric to talk openly with Ray and listen to his side. After stating the problem, asking questions, and listening to Ray, Eric realizes that he needs Ray's help to do his job and in turn Ray needs to follow ...
Conflict Clock is designed to help your employees, leaders and teams respond to workplace conflicts successfully. Conflict with another person can create tress ' the kind of stress that can lead to a response that makes the problem worse, rather than better. Our bodies naturally ...
Conflict Clock: Taking T.I.M.E. to Resolve Conflict in the Workplace presents four proven strategies that will help participants break old and negative response abits. Visual learners will appreciate ...
As a supervisor or manager, your role is vital to the success of the organization. You can impact morale, teamwork, collaboration, respect, inclusion, nnovation, quality:and the list goes on. Sometimes we forget this in the heat of conflict. Conflict Clock for managers will give ...
Dealing with upset customers and co-workers is one of the most difficult things we do. You must stay in a thinking mode rather than getting emotionally "hooked." In this four part series on Conflict Management you will learn about unavoidable truths, tips for maintaining ...
Conflict is often perceived as being negative, destructive, and undesirable. Many people go to great lengths to avoid or deny conflict even when they acknowledge that it exists. This is because conflict is usually associated with fighting and the creation of winners and losers. ...
Managing conflicts is an essential skill. The purpose of this program is to build the ability to identify the real problem, control emotions and deal with the conflict in a dignified manner. Five vignettes clearly illustrate five logical strategies for solving conflicts. ...
This program is intended to provide trainers, managers and employees with a resource to use in developing conflict resolution skills. The scenes will help employees and supervisors diffuse difficult situations, avoid escalation, improve individual and team performance, and know ...

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RG Training Resources offers many options for video streaming and e-Learning either on your LMS or ours. To learn about these programs, click on the links for more information. Just log in to preview any of these courses or call us today at 705-526-2224 or 1-866-269-9662 for a password!