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Learn the SMART formula and set specific measurable goals that are relevant and achievable within a time frame. Carol says she is successful because she constantly sets herself daily, weekly, monthly and yearly goals. She distinguishes between ...
This ground-breaking Cutting Edge Basic English Series designed by psychologist Eve Ash and ESL expert Dr Fran Byrnes, can be used in a wide range of language learning situations, in classrooms and for self-study. The series can be used for learners prior to using the popular Cutting Edge ...
Carol ignores ways to improve, but then presents Sherrys ideas as her own. Sanjay is unconvinced that Cutting Edge has anything to offer its workers. Sherry nervously addresses an unresponsive Carol on her ideas for how Cutting Edge could become an employer of ...
Steve and Sam facilitate an emotional intelligence session but some don't learn. The team at Cutting Edge have decided that Carol needs to work on her EQ(emotional intelligence) skills. Steve and Sam run training for the staff. Carol thinks no such training is called for. ...
Dion provides insights into brainstorming strategies, while Carol is the solver. Cutting Edge's resident brainiac, Sam likes to keep his mind agile by consuming walnuts. Dion is a fan of protein smoothies and exercise. Casey uses giant post-it notes for wild ideas ...
This video shows that all of us must be responsible for how we deliver and receive messages, as well as the symptoms and consequences of inappropriate defensiveness. Many people have reasons for ...
The titles in this collection include: 1. Assert Yourself 2. I Wasn't Prepared For That 3. Inside Information 4. Presentation Is Everything 5. Meetings, Bloody Meetings 2012 ...
Let's face it. Being a manager these days is tough. We've all got a lot on our plate, and there are days then some of the people we manage seem to have a hard time with the concept of "common sense." And, as competitive as the job ...
About the Seminar Does anyone you live or work with rub you the wrong way? Are difficult people causing you stress? In this skill-building seminar, Mary Jane Mapes delivers a practical, refreshingly unique approach to dealing with challenging people more ...
Casey practices her service skills on Tammy, but the strategy backfires. Marcus and Serena want to see Cutting Edge employees demonstrating greater care for their customers. They discuss body language and the need to remember things important for the client ...

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RG Training Resources offers many options for video streaming and e-Learning either on your LMS or ours. To learn about these programs, click on the links for more information. Just log in to preview any of these courses or call us today at 705-534-4177 or 1-866-269-9662 for a password!