GIFTS FROM THE MOUNTAIN



Author Eileen McDargh discusses how her backpacking trips around the world forced her to slow down, consider her surroundings, and get away from the demands of an otherwise hectic life. The lessons she learned helped her become more productive, positive, and purposeful at home and in the workplace. This beautiful and insightful film discusses some fundamental truths to help us deal with life's complexities by enjoying the journey. Use this film with your team to generate richer discussions about what matters most, because engagement comes from conversation. Gifts is based off of the book Gifts from the Mountain, winner of the Benjamin Franklin Gold Award. Concepts from the film include: Look For Viewing Points Every Ounce Counts Don't Cross The Creek Until You Come To It Watch For Wild Onions The Easy Trail Can Be The Most Dangerous Celebrate How Far You've Come

NOT EVERYONE GETS A TROPHY - HOW TO MANAGE GENERATION Y WITH BRUCE TULGAN



How do you manage a generation of employees who show up with their own agenda and expect to be rewarded despite their performance or experience? How do you train new employees who don't believe in doing the grunt work, paying their dues, waiting their turn or working on:Thursdays? If you think the current economy has solved the problems of managing this young high maintenance generation of employees, think again. Right now they make up close to 25% of the workforce and there are plenty more on their way. They are the FUTURE of your business. With the right tools you can turn them into SUPERSTAR PERFORMERS. NOT EVERYONE GETS A TROPHY with Bruce Tulgan, is a wise and humorous look at the challenges of training and managing the newest generation of employees. Recognized as one of the world's leading experts on young people in the workforce, Bruce Tulgan, presents a decade of research on what he calls "The most high maintenance workforce in history." This dynamic program is packed with laughter, stories and practical examples of techniques that any manager can use to transform these young employees into "The highest performing workforce in history". To Help Your Youngest Employees EARN Their Trophies: Unbundle complex roles Be a strong, highly engaged manager Take them seriously, help them succeed Spell out your structure and boundaries Negotiate performance for small rewards Tell them how to earn what they want

IS IT BIAS? MAKING DIVERSITY WORK



Featuring Dr. Sondra Thiederman. Bias costs organizations billions in lost productivity, high turnover, and low morale, not to mention the risk of expensive litigation. Getting rid of bias is within our control. It is not a mystery. It is a choice and we each have the power to make that choice. This DVD-based course targets the more subtle forms of bias that insidiously undermine our ability to build truly inclusive workplaces. Is It Bias? Making Diversity Work can become the cornerstone for new training initiatives in diversity and inclusion or to enhance your existing . curriculum. The course is designed to provide: Skills for identifying bias in oneself and others. Immediately applicable tools for both reducing biases and controlling their impact on how we treat people who are different from ourselves. Practical strategies to help managers deal with subtle and unconscious bias in the workplace. Awareness that we each have the power and the responsibility to spot biases in our thinking and, in turn, to control the inappropriate behaviors that those biased attitudes create. The practical bias-reduction strategies in this course have grown out of Dr. Sondra Thiederman's 25 years of experience in the workplace diversity field. The material is based on her book, Making Diversity Work: Seven Steps for Defeating Bias in the Workplace.

RESULTS RULE! WITH RANDY PENNINGTON



BUILD A CULTURE THAT MAKES YOUR TEAM A HERO Great teams, departments, and organizations are ultimately defined by one thing - RESULTS! The secret to consistently delivering results is an intangible - it is your culture. In this follow-up to his award-winning book, Randy Pennington provides principles and strategies you can use immediately to: Keep you and your people focused on what is important in your business Improve partnerships and teamwork Increase communication and accountability Continuously grow, learn, and adapt Encourage everyone to do what's best for the organization and its customers rather than what is easiest for them Creating and sustaining a culture that delivers results is a matter of choice. Isn't it time you started?

NO EXCUSES: FOUNDATIONS FOR ACCOUNTABILITY, ETHICS AND VALUES



Today's world lacks accountability. We have become accustomed to individuals, organizations and society as a whole being less than dependable, sometimes unethical, and not always keeping their word. This video will give your leaders the tools they need to hold themselves to high standards as well as influence their peers and people they lead to do the same. Key Learning Objectives: To show participants how to align their team to make sure everyone is accountable To illustrate to participants how their personal accountability affects those around them To teach participants how to negotiate peer to peer accountability To show participants the best methods to ensure and promote accountability of those they lead To teach participants a three step process to use when challenging a coworker's accountability

LISTENING SKILLS



Critical Components to Providing Superior Customer Service Listening is a critical component when determining the needs of your customer. Doesn't everyone listen? Hearing is a physical process but listening requires mental involvement. This course introduces six steps to help team member become better listeners.

Announcing a brand new service for streaming video and eLearning. ArcLearn™ is a web based Learning Management System that is both affordable and feature packed.

Click here to go to our ArcLearn™ eLearning Marketplace for more information.

New Releases

For the first time, we have as many as five different generations together in the workplace. Please Respect My Generation! bridges the gap between them and shows audiences how to avoid conflict and increase productivity in their generationally diverse workplace. By learning about ...
Has your organization lost trust in its leaders? Precisely when organizations need employee involvement, trust levels are low and people are disengaged. What can managers and team leaders do to regain trust? This video provides realistic methods for rebuilding trust and gaining employee ...
It has never been more difficult to be a manager. In the current economic downturn, managers are being asked to turn things up. They feel the pressure to increase productivity and profits by doing more with less while trying to corral a new high maintenance workforce that brings its own set of ...
This is not your average training film, but then Tom Peters is not your average management expert! This is Tom Peters with his in-your-face, thought provoking, call to arms for all businesses to "get back to basics” or perish! This is Tom telling stories and ...
Starring film and television actor Nancy Travis and produced with the same quality of a Hollywood movie, this thought-provoking three-minute program will inspire and delight you. Sally reminds us to look beyond the surface of things to see that small, unexpected acts of ...
More New Releases...

Best Sellers

Managing Your Time Effectively Most people may think they are efficient. But unless they know how to manage their time, it's unlikely they will ever be fully effective. Poor time management can also have a knock-on-effect on their colleagues or team they work with. ...
Who said you shouldn't sweat the small stuff? What if those small things undermined morale and reduced productivity? This new diversity program demonstrates how the small slights, subtle discriminations and tiny injustices can add up to big problems in your workplace! These little ...
Many people say they want to speak up when they see others stereotyped, disrespected, or demeaned. But they stand by silently because of discomfort or the fear of saying the wrong thing. They may turn away thinking "who am I to get involved, this isn't my business." In fact, as a ...
Using music as both the medium and the metaphor, Ben Zander, conductor of the Boston Philharmonic Orchestra, and his partner, author Rosamund Zander, teach leadership practices that break down barriers and gather human resources for meaningful accomplishments. This kind of leadership ...
For the first time in history, there are four generations in the workplace at the same time. Each of these age groups has different expectations and different demands, and employers who cannot recognize these will lose their best employees and see their workplaces in turmoil. ...
More Best Sellers...
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Summer Sale 2010

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